Are you getting the service you deserve?

Does your aluminium systems company provide reliable deliveries in 5 days, on all standard colour combinations? Offer an additional 64 colour combinations in 10 days, and an OTIF that’s consistently better than 99%? Plus provide specials that are powder coated at a Qualicoat ‘Seaside’ approved paint plant in just 15 days?

If this doesn’t sound like your current aluminium system supplier, then it’s time to take a serious look at Sheerline – the UK’s most agile and customer focused aluminium systems company.

Nothing ruins a fabricator’s hard-earned reputation for good customer service like letting installers and homeowners down. Few things have such a negative impact on a production environment than products not turning up when you expect them to, or when there are missing components on an order.

That’s why all Sheerline orders come with an itemised delivery report, giving full visibility of what’s going to arrive, by job. We send these delivery reports to fabricators the day before the delivery is due, giving them time to rearrange their production plans if required – but with an OTIF that runs northwards of 99.4%, that doesn’t happen very often.

This high level of reliability doesn’t happen by accident. We’ve invested over £19M (to date) to create a business with optimum levels of vertical integration. From aluminium and thermal break extrusion to injection moulding our key components, and even investing in our own powder coating plant – everything is located on one UK site – giving us an agile and efficient manufacturing capability, that few – if any, of our competitors can match.

Our customers also benefit from our unified system design that allows us to assemble our profiles close to the point of dispatch. Enabling them to operate with the confidence that lets them hold less stock – yet deliver a more reliable service to their customers.

If your business is plagued by poor service, extended lead-times on orders and an unhelpful attitude to finding solutions when issues arise, then it’s time to talk to us.

Reliable UK-based manufacturing at its best. (Our products are pretty exceptional too!)

Call 01332 978000 or email info@sheerline.com to find out how we can benefit your business.

All delivery times refer to standard working days on a customer’s next delivery.